Ball State University | Muncie, IN
» B.A. in Telecommunications & Journalism
» Assoc. in Marketing
(2012-2016)
Forter | Remote
» Manager, Content (2024-Present)
Sr. Content Strategist (2023-2024)
Content Writer (2022-2023)
Great American Media Services | Remote
» Marketing Specialist (2019-2022)
» Interim Editor (2020)
Bullseye Event Group | Indianapolis, IN
» Head of Social Media & Content [Contract] (2015-2019)
T3 Ventures | Remote
» Founder & Freelance Marketing Consultant (2015-2022)
Strategy
Content Strategy & Storytelling
ABX / ABM Content Development
Thought Leadership Programs (SMEs)
Leadership
Team Leadership & Coaching
Cross-Functional Collaboration
Execution & Optimization
Editorial Process & Operations
Creative Ideation & Campaigns
Reporting & Performance Optimization
Tools & Innovation
Generative AI Tools (ChatGPT, Gemini, Jasper, etc.)
Project Management (Asana, Google Docs, etc.)
CMS (WordPress, etc.)
Industries
eCommerce Fraud & Payments
B2B Tech
Travel & Hospitality
Events & Event Marketing
Agriculture & Horticulture
Less talk, more content. Here's a closer look at some of what my team's been busy bringing to life.
Because every great brand is powered by people.
The Decision Makers series is a storytelling series that zooms out from company wins to spotlight the humans behind them — their careers, passions, and what it means to be a leader.
Decision Makers: Matt Lampert, Wayfair
How Wayfair’s Associate Director meticulously plans and preps data-driven customer experiences
explore.forter.com
Decision Makers: Deniz Ertan, eBay
How eBay’s Senior Director of Buyer Risk nurtures success at work and in the garden
explore.forter.com
Decision Makers: Shivendra Kishor, Instacart
How Instacart’s Sr. Director of Payment Fraud & Identity draws inspiration for his career on the court and in the kitchen
explore.forter.com
Decision Makers: Jenna Flateman Posner, SNIPES
How rugby and real estate prepared SNIPES’ Chief Digital Officer for quick thinking and a life of calculated risk
explore.forter.com
Ideas with a point of view.
From hot takes to deep dives, these pieces connect the dots between trends, strategy, and action. Built to inspire, inform, and maybe even spark a Slack thread or two.
Agentic AI: Changing the Fraud Game
Agentic AI fraud is changing the game. Find out how bots are evolving and what fraud teams need to do to stay ahead.
forter.com
How to Seamlessly Handle Seasonal Spikes
Prepare for seasonal e-commerce spikes with a flexible fraud system that boosts approvals and protects revenue.
forter.com
Agentic AI, Explained: The Next Frontier of Digital Commerce
Agentic AI is transforming digital commerce. Discover the impact on merchants, consumers, and the future of online transactions.
forter.com
How Fake GenAI Images Are Fueling Refund Fraud
GenAI has made it easier than ever for customers to participate in refund fraud. Here's what companies can do moving forward.
forter.com
Proof in the voices that matter most.
Case studies and testimonial videos that show — not just tell — how customers find success. Real results, real people, real impact.
How PUMA NA built a better customer experience by taking an agile, automated approach
See how PUMA NA built a better customer experience with Forter
resources.forter.com
How Shoe Carnival Builds Stronger Customer Relationships
resources.forter.com
Brooklinen keeps it cozy with a fraud-free customer experience
resources.forter.com
HelloFresh Redefines Customer Lifetime Value with Forter
Discover how HelloFresh is redefining customer lifetime value and partnering with Forter to evolve the company's approach to fraud and policy abuse.Forter is...
resources.forter.com
Mic-drop moments, minus the jargon.
From shaping the concept to final edits, I serve as executive producer: crafting narratives, steering the voice, and making sure every video feels worth the watch (or listen).
All About Agents: Agentic AI & the Future of Payments with Anthropic | Talk Payments to Me
Host Adam Davies sits down with Ryan O’Holleran, Head of Sales, Enterprise & Startups, EMEA at Anthropic, to unpack the emerging world of agentic commerce — ...
youtube.com
Get to Know Jordan Harris, Fraud Boxer | What the Fraud? with Doriel Abrahams
In this episode, Doriel finds out 'What the Fraud' is up with Jordan Harris, host of the Fraud Boxer podcast.Follow Doriel at https://www.linkedin.com/in/dor...
youtube.com
Life at Forter: Behind the Scenes with Forterians
Discover what it’s really like to work at Forter. Hear from Forterians as they share their day-to-day experiences and get a glimpse into the culture, collabo...
youtu.be
Insights with actionable staying power.
Data-driven reports and actionable guides designed to help turn complexity into clarity — and give teams something they'll actually keep bookmarked.
Flexible Policies, Risky Business: Navigating Policy Abuse & Striking A Balance to Safeguard CLTV
resources.forter.com
The Finance Leader's Guide to Fraud
resources.forter.com
2024 Trust Premium Report
resources.forter.com
Got questions, ideas, or just want to nerd out about content?